Jobid=5966bae29b36 (0.1001)
Deadline Date: Tuesday 26 May 2026
Requirement: Software Application Development Services
Location of Performance: 100% off-site
Cost Not to Exceed: 2026 BASE NTE: 149,400 EUR
Period of Performance: BASE: 1 July 2026 – 31 December 2026.
Quarterly Options (if required): 1 January 2027 – 31 December 2028.
Required Security Clearance: NATO SECRET or above. It is acceptable to be in the process of acquiring a security clearance.
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above – and do not CLEARLY show these on the CV – will be deleted.
Introduction:
The NATO Information and Communication Agency (NCIA), located in The Hague, The Netherlands, is currently involved in the development of new capabilities for NATO as well as in the support of existing capabilities.
At the Command and Control (C2) Business Area, NCIA is delivering secure, innovative, coherent, and interoperable communications and information systems solutions to enable command and control of NATO forces, where and when required.
In the light of these activities, the C2 Business Area is looking for support for the development of new capabilities and enhancement of existing features in the existing NATO TOPFAS Application Services.
Objectives:
The main objectives of this statement of work are to deliver functional, maintainable, and high-quality software features, enhancements, and fixes in alignment with business requirements and architecture guidelines; and to maintain stable, secure, and performant software systems by applying best practices in coding, testing, automation, and continuous integration.
Coordination and Reporting:
The contractor personnel shall report to the designated NCIA TOPFAS product manager and/or technical lead. The content of each iteration work package will be agreed with the product manager and the technical lead during the planning meeting. Deliverables shall be provided using an Agile and iterative approach.
The work will be executed mainly off-site, and some activities may require visits to other NATO locations. Development work will be carried out by accessing remotely the Azure DevOps NATO Software Factory system. The scope of the assignment will be limited to providing functional and technical solution analysis and software development, traceable through the Azure DevOps NATO Software Factory system.
The contractor personnel shall participate in planning meetings, daily status update meetings, and other meetings via electronic means using conference call capabilities, according to NCIA instructions. When using conference call capabilities, the camera feature should be used at all times. The contractor personnel shall also participate in workshops, events, and conferences related to the supported services, as requested by the NCIA project team.
Period of Performance:
This task order will be active immediately after signing of the contract by both parties. The services are to be provided from 1 July 2026 through 31 December 2026, with quarterly options starting 1 January 2027 up to 31 December 2028.
Practical Arrangements:
The contractor's personnel shall deliver services off-site during business hours, available to participate in meetings as required: Monday to Thursday between 08:30 and 17:30 CET, and Friday between 08:30 and 15:30 CET.
The contractor shall furnish everything required to perform the contract. Access to relevant environments and licenses to commercial third-party libraries required to perform the contract will be provided by NCIA. The work depicted in this statement of work is expected to be carried out by two members of the contractor's personnel.
Key Performance Indicators:
- Unless stipulated differently, the contractor's personnel's performance shall be assessed quarterly, with each quarter assessed independently.
- Contractor's personnel are expected to successfully complete a minimum of three work packages per quarter.
- Failure to achieve the threshold mentioned in 13.2 by the contractor's personnel in any given quarter may be grounds for a partial Termination For The Convenience Of The Purchaser, with the requirement subsequently released for competition. This determination is a unilateral right of the purchaser, is a function of the Terms and Conditions of this contract, and is not subject to dispute or to any claim for monetary compensation.
Requirements
Essential Software Developer Expertise:
- Master's degree in Computer Science/Engineering or equivalent.
- More than 10 years of experience as a Software Developer, of which at least 5 years are in C#.
- Strong experience in ASP.NET Web application development – minimum 3 years of relevant experience.
- Minimum three years of experience with Angular frontend development.
- Recent experience (within the last year) in a project in which the main language is C#.
- Relevant experience with HTML, JavaScript, and CSS.
- Strong knowledge of SQL Server, PL/SQL, and database querying.
- Solid understanding of async programming and multi-thread applications.
- Good understanding of message exchange formats such as JSON and XML, including XML schemas.
- Experience with Git version source control.
- Experience with TOPFAS related maintenance and development.
Desirable Expertise:
- Experience with Azure DevOps.
- Experience with ASP.NET MVC.
- Experience with Angular Formly library.
- Experience with Knockout.
- Experience with Playwright or other test automation tools.
- Experience with DevExpress.
Essential Soft Skills:
- Very good communication skills, both spoken and written, in English.
- Very good presentation skills, taking into consideration the target audience.
- Team player, friendly and always willing to help others and to share knowledge.
- Good collaboration skills, with the ability to work in a multinational and diverse team.
- Growth mindset, always wanting to improve and to learn.
- Proactivity and taking ownership at all times.
- Required Security Clearance: NATO SECRET or above. It is acceptable to be in the process of acquiring a security clearance.
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